About the role
Here at Liverpool Football Club, we have exciting opportunities to join our Casual Retail Teams on Match Days.
Mobile Food and Beverage Assistants (Hawkers) are responsible for achieving consistently high service standards by serving food and drinks from a backpack. Based at a fixed point on Match Days within the concourses at our Anfield Stadium. You will be responsible for delivering outstanding customer service to our fans by producing a mobile service, reducing queues on a busy concourse.
For our Mobile Food and Beverage Assistants (Hawkers) that have a talent for selling, we offer enhanced pay rates for every target that is met. The more you sell, the more you can earn.
Main Responsibility
- Be professional and friendly when welcoming guests onto the concourse
- Serving alcoholic beverages, taking payment for drinks, and dealing with members of the public
- Taking instruction from Team Leaders, Supervisors and Managers to ensure proper stock management/rotation and replenishment
- Carry a backpack weighing up to 20 kgs
- Take and fulfil orders accurately and use the EPOS system to do so
- Maintain a fast-paced experience, service 2 hours before and throughout the football match
- Leave work area and equipment in a pristine condition at the end of the shift
- Take pride in yours and your areas presentation and be a positive ambassador of the club for all events.
The Ideal Candidate
- Well presented
- Friendly and approachable
- Be able to use your own initiative, as well as working within a team
- Passionate about giving a great service.
No previous Retail/ Food and Beverage work is required to work for Liverpool Football Club: if you enjoy working and interacting with people, then we want to hear from you!
Please note in roles which require serving alcohol or safety positions, we can only accept candidates aged 18 or over. Applicants who are under 18 may still be considered for other roles.
About the Company
Liverpool FC is an icon of global sport, a brand with an exceptional heritage. Hundreds of millions of people across the globe are devoted to the Club, but there is more to Liverpool FC than the scale of its fanbase. Over 100 years of success and heartache has forged a truly unique identity. Working for Liverpool FC makes you more than just a team member, you are an integral part of the world`s greatest football family.
We aspire to be the most inclusive club in world football - providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
