About the role
Here at Liverpool Football Club, we have exciting opportunities to join our Casual Safety Team for Match Days. We are a multi-award-winning club in respect of our stewarding operation: our stewarding team is amongst the best in the Premier League, and we look to maintain that reputation going forward.
Response Steward: your role will be to provide a dynamic response to any incident inside or outside of the stadium as part of a larger mobile team directed by Supervision/ Safety Officers.
TRAINING IS PROVIDED: A Level 2 Certificate in Spectator Safety is offered to applicants who do not already have it.
Requirements
- A clear and effective communicator
- An ability to remain calm in challenging circumstances
- An ability to produce clear well written incident reports
- A team player who shows a willingness to go the extra mile to assist supporters.
Applicants who do not already possess Level 2 Certificate in Spectator Safety will be offered the qualification and MUST engage on the training within their first season to continue to be offered work as a Crowd Steward with LFC.
Main Responsibility
- Manage the safe arrival of the team coaches and support vehicles whilst maintaining spectator safety
- Assist in the search operation for visiting fans
- Manage the safe operation of away fans queueing lanes
- To be trained to a nationally recognised standard for Level 2 of the Stadium Intervention Policy in respect of conflict management and use of force
- To record and refer appropriate information to the stadium Designated Lead for safeguarding for action or consideration
- To record all welfare and safeguarding incidents in your section of the stadium on My Concern
- To assist with relevant procedural reviews and safeguarding audits throughout the season
- To attend any pre-or-post-match briefings and meetings for Safeguarding Stewards.
The Ideal Candidate
- A clear and effective communicator
- An ability to remain calm in challenging circumstances
- An ability to produce clear well written incident reports
- A team player who shows a willingness to go the extra mile to assist supporters.
About the Company
Liverpool FC is an icon of global sport, a brand with an exceptional heritage. Hundreds of millions of people across the globe are devoted to the Club, but there is more to Liverpool FC than the scale of its fanbase. Over 100 years of success and heartache has forged a truly unique identity. Working for Liverpool FC makes you more than just a team member, you are an integral part of the world`s greatest football family.
We aspire to be the most inclusive club in world football - providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment
