About the role
Here at Liverpool Football Club, we have exciting opportunities to join our Casual Hospitality Teams.
We are currently recruiting for a Hospitality Bar Supervisor to work in our Hospitality Suites at Anfield Stadium on Match Days.
Match Day Hospitality Bar Supervisor: Reporting into our Room Manager, you will be supervising busy bars in a variety of different hospitality areas on a Match Day. Your role will be to ensure that the bar operates smoothly and efficiently throughout service, whilst maintaining a high level of customer service.
Main Responsibility
- To manage the bar service team within the hospitality areas
- Direct, motivate, encourage, and inspire your team to deliver the highest results
- To deliver a concise effective brief to all members of staff in your area as directed by the Room Manager
- Co-ordinate the entire operation of the bar ensuring an efficient service of the highest standards
- Strong communication, interpersonal and team working skills, with the ability to problem solve
- Manage “On the Job” training, implementing it into your matchday team and assist with team training and development of your area including online training
- Address all staffing and client issues as required
- To adhere to all Health and Safety standards, Company Rules, regulations, and policies
- Delegate necessary tasks to be completed and ensure they are done to the standards set.
The Ideal Candidate
- Committed, natural leader, with strong management skills
- Set the standards to achieve exceptional customer service
- The ability to develop a diverse team
- Have the stamina and ability to work under pressure and make decisions.
Previous experience within a Hospitality/ Bar Role is required for this role.
About the Company
This is a casual contract position, working variable hours across the week including evenings and weekends.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
