About the role
Here at Liverpool FC, we have an exciting opportunity for experienced hospitality supervisors to join our casual team as Room Supervisors. Reporting directly into the Room Manager, you will be required to supervise sections our hospitality areas on a match day.
What will you be doing?
- Supervising the food & beverage service team within the hospitality areas.
- Co-ordinate the entire operation of the area ensuring an efficient service of the highest standards.
- Direct, motivate, encourage, and inspire your team to deliver the highest results.
- Deliver a concise effective brief to all members of staff in your area.
- Supervise training, implementing it into your match day team and assist with team training and development of your area.
- Address all staffing and client issues as required.
- Attend mandatory and other training as required including online training.
- Delegate necessary tasks to be completed and ensure they are done to the standards set.
Who are we looking for?
We are looking for individuals who have experience managing hospitality areas at supervisor level. You will have strong management skills, with the ability to build a rapport with clients and staff alike and set the standards to sustain effort to achieve exceptional customer service.
Why should you apply?
This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
