About the role
Here at Liverpool Football Club, we have exciting opportunities to join our casual hospitality team on match days and events.
Our Casual Hospitality Assistants work within our hospitality lounges around the stadium, taking orders, serving food, and cleaning up and resetting tables afterwards.
What will you be doing?
- Provide a welcoming atmosphere to all guests.
- Maintain a proper dining experience whilst delivery an excellent customer service and experience.
- Clearing tables before and after meals.
- Taking food and potentially drink orders where applicable to ensure prompt and accurate service.
- Being responsible for presenting and collecting bills, ensuring that payments are charged correctly.
- Deal with customer requests and queries.
- Attend mandatory and other training as required including online training.
- Comply with all company policies and procedures.
- Complete additional duties requested by a Manager or Supervisor.
Who are we looking for?
We are looking for customer service driven individuals who are well presented, friendly and approachable. You will be able to use your own initiative, as well as working within a team, and be passionate about giving a great service to our guests. Previous work within a hospitality environment is required.
Why should you apply?
This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
