About the role
We have an exciting opportunity for an individual to join our Liverpool FC team as an Administrator – Trade sales. You will report to the Director of International Business development and work to collaboratively drive continued sales growth within the Trade and International retail department. You will complete structured and ad-hoc administration tasks to ensure all channels perform to the optimum level for the customer. As well as this, you will work closely with the wider internal and merchandising teams to deliver good customer service.
What will you be doing?
Overview
Assisting in the achievement of department objectives and KPIs
Responsible for ensuring customer product requests are processed from order through to invoice.
Responsible for completing all necessary export documentation to support a smooth delivery process.
Responsible for growing the sales for existing accounts as well as developing new business to ensure we meet the sales plan.
Ensure good customer service through building strong working relationships across internal departments and customer accounts.
Accounts and finance
Complete invoices ensuring customers
Proactively manage bad debt to minimise risk to the P and L
Complete end of month account reconciliation
Ecommerce (B2B)
Set up new customers
Ensure Trade catalogue is regularly updated
Monitoring sales and taking action to promote
Forward planning of a robust trading and promotional calendar
Supply chain
Use of DC warehouse systems where required for completion of tasks
Liaising with supply chain on product availability and due dates
Who are we looking for?
To be successful in this role, you will have excellent administration and interpersonal skills whilst being a quick learner and able to work in a fast-paced environment. You will have a methodical approach to work, with a strong focus on accuracy and quality and strong problem-solving skills. It is important you can work under pressure to tight project deadlines/ targets and can adapt to differing demands, prioritising tasks, where appropriate. This role involves building strong stakeholder relationships internally and externally, therefore, strong communication is a must.
The right candidate will have a good understanding of UK and International Tax and duty requirements and good computer literacy skills, using Microsoft office programmes and other software. It is desirable, if you have experience in CIMS and/or another stock management database and trading within an online portal (B2B or B2C).
Why should you apply?
This is a Fixed-Term Contract covering maternity ending 10 Months from the agreed start date - with the view to extended, depending on the business needs.
Your main base will be Distribution Centre, Whiston.
To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.
You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.
At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
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